Frequently Asked Questions
At Hiller Wellness, we want you to feel informed and supported before you even walk through the door. Here are answers to some of the most common questions about our practice, services, and approach.
General
What is Hiller Wellness?
Hiller Wellness is a concierge-style functional medicine practice in Southern Pines, NC. Founded by Abby Hiller, DNP, we specialize in hormone replacement therapy, medical weight loss programs, functional medicine, and peptide therapy. Our mission is to provide personalized care that helps you restore balance, improve energy, and feel confident in your health.
Where are you located?
We are located at 160 Pinehurst Avenue in Southern Pines, NC Unit G, and proudly serve patients from Pinehurst, Whispering Pines, Carthage, Aberdeen, and the surrounding Sandhills community.
Do you accept insurance?
No, Hiller Wellness is a private-pay practice. This allows us to provide more personalized, flexible care without the limitations of insurance. Patients are welcome to use HSA/FSA cards for services.
How do I book a consultation?
Simply fill out our quick contact form on the website with your name and email, and we’ll reach out with next steps. You can also email us directly at saltonabby@gmail.com.
Services
-
Hormone replacement therapy (HRT) uses bioidentical hormones to restore balance when levels shift due to perimenopause, menopause, or other factors. It can improve energy, mood, sleep, weight management, and overall vitality.
-
Our weight loss programs combine nutrition guidance, body composition scans, advanced therapies (when needed), and concierge-level accountability. You’ll also have direct access to Abby for ongoing support between visits.
-
Functional medicine looks for the root cause of your symptoms instead of just treating them on the surface. It combines lab testing, lifestyle strategies, and personalized care to help you feel better long-term.
-
Peptides are short chains of amino acids that act as messengers in the body. They can support weight management, recovery, cognitive function, anti-aging, and overall energy. At Hiller Wellness, we offer personalized peptide therapy plans that are safe, effective, and tailored to your needs.
Logistics
-
Pricing depends on the service and program recommended. During your consultation, Abby will review all options and provide transparent pricing so you know exactly what to expect.
-
Yes, many visits can be done virtually, depending on the service. We want your care to be convenient and accessible. However, it is highly recommended that you have an initial appointment in person.
-
Frequency depends on your goals and needs. Some patients check in weekly, while others meet monthly or quarterly. With our concierge model, you’ll always have support between visits if questions come up.
-
Often, yes. Labs provide insight into your hormones, metabolism, and overall health so we can create the most accurate plan for you. Abby will guide you through which labs are needed and how to complete them.
Results & Experience
-
It depends on the service and your health goals. Some patients notice improvements in energy or sleep within weeks, while others see gradual changes over a few months. Lasting results come from building a sustainable plan over time.
-
We don’t rush, dismiss, or give one-size-fits-all answers. With concierge care, you get more time, direct access to Abby, and a personalized plan that adapts as your needs change.
-
If you’ve felt frustrated by quick visits, generic advice, or lack of follow-up in traditional healthcare, concierge-style care may be exactly what you’ve been looking for.
-
We work with women navigating perimenopause and menopause, men and women struggling with weight loss or fatigue, patients dealing with hormone imbalance, and anyone seeking root-cause, holistic care to feel stronger and healthier.